Organiser Terms | CRÜ

1. How these terms apply

These Organiser Terms apply when you submit, claim, manage or materially update a Happening listing on CRÜ. CRÜ is operated by CRUSPACE PTY LTD. These terms supplement the CRÜ Terms, Community Guidelines and Happening Listing Policy.

If you submit on behalf of an organisation, venue or event, you confirm that you are authorised to provide the listing information and agree to these terms for that activity.

2. You remain responsible for the event

Unless CRÜ clearly agrees otherwise in writing, the organiser remains responsible for the event, venue arrangements, legal compliance, staff and contractors, attendee management, entry requirements, ticketing, refunds, cancellations and event delivery.

CRÜ's publication or editing of a listing does not make CRÜ the organiser, co-organiser, venue, ticket seller or safety guarantor.

3. Information must be accurate

People may rely on a listing when deciding whether to attend, travel, buy a ticket or enter an unfamiliar community space. Keep material details accurate and reasonably current.

• Event title, organiser identity, date, time and location or broad area.
• Price, booking, ticketing and refund information where relevant.
• Age restrictions, venue entry requirements and material access information.
• Material alcohol, noise, social-energy, first-timer or safety context you choose to provide.
• Cancellation, postponement or other material changes once known.

4. Safety, access and community claims

Do not describe an event as accessible, sober-friendly, low-pressure, first-timer friendly, trans-inclusive, quiet, safe, free, all-ages or similar unless there is a reasonable current basis for that description.

CRÜ may edit, qualify, attribute or remove claims where needed to reduce overstatement or keep the listing clear. Organisers remain responsible for the underlying event conditions.

5. Content and image rights

Only submit text, logos, graphics, photos, video or other material that you have the right to use for the listing. By submitting material, you give CRÜ a non-exclusive, worldwide, royalty-free licence to host, resize, crop, format, reproduce and display it as reasonably necessary to publish, moderate and promote the Happening within CRÜ and CRÜ-owned channels.

• Do not submit private or intimate images without the permission required to use them.
• Do not submit misleading or unrelated event imagery.
• Do not submit material that unlawfully infringes copyright, trade marks, privacy, publicity or other rights.

6. Privacy and member information

Event interest can reveal sensitive identity, community, location or social context. An organiser should not expect access to private saves, private interest signals, reports or unnecessary member identity merely because a Happening is listed on CRÜ.

If CRÜ provides organiser tools that include member information, use that information only for the disclosed event-related purpose and protect it appropriately. Do not export, resell, scrape or repurpose member information for unrelated marketing or profiling.

7. Prohibited listings and conduct

Organisers must comply with the Community Guidelines. A Happening must not be used to facilitate a scam, impersonation, discriminatory trap, harassment, exploitation, unsafe ambush, unlawful sexual services, privacy abuse or other prohibited conduct.

8. CRÜ review and removal rights

CRÜ may edit, reject, pause, limit distribution, hide, remove or decline a Happening where we reasonably believe it may be inaccurate, unsafe, misleading, discriminatory, impersonated, scam-like, stale, privacy-invasive, unlawful or otherwise harmful to member trust or the Service.

We may also restrict organiser access for repeated or serious issues. An organiser can ask support to review a material decision, but review does not guarantee reversal.

9. Tickets, refunds and third parties

Unless CRÜ clearly handles the transaction itself, ticket sales, payment processing, refunds, entry conditions and ticket disputes are between the attendee and the organiser, venue or ticketing provider. External ticketing and venue services also apply their own terms and privacy practices.

10. No listing guarantee

Submission does not guarantee publication, placement, recommendation, distribution, attendance or any particular listing duration. CRÜ can change how Happenings are presented as the product evolves.

11. Changes and contact

CRÜ may update these Organiser Terms as Happenings and organiser tools change. For organiser or listing questions, email support@cruspace.com.au with the subject “Happening listing concern”.