Community Guidelines & Safety Rules | CRÜ

1. Scope and age

These Community Guidelines & Safety Rules apply across CRÜ, including profiles, posts, comments, photos, messaging, Happenings, organiser activity and interactions that use CRÜ to target or harm another member.

CRÜ is for adults aged 18 and over. Content or behaviour that sexualises, exploits, grooms or endangers a minor is prohibited and may be escalated where appropriate.

2. Respect people and communities

Disagreement is allowed. Degrading, threatening or targeted abuse is not. Do not use CRÜ to attack someone because of sexuality, gender identity, sex, race, ethnicity, disability, religion, age or another protected or vulnerable characteristic.

• No hate speech, dehumanising content or calls for exclusion or violence.
• No targeted harassment, dogpiling, intimidation or humiliating campaigns.
• No slurs used to attack or demean another person or group.
• Do not weaponise a person's identity, body, health, disability or lived experience against them.

3. Consent and boundaries

Contact on CRÜ must remain voluntary. A match in interests, previous reply, follow, message or offline meeting does not create an entitlement to further contact.

• Respect a block, refusal, silence or clear request to stop contacting someone.
• No coercion, sexual pressure, blackmail, threats or attempts to obtain intimate material through pressure or deception.
• Do not repeatedly contact someone through alternate accounts or other CRÜ surfaces after they have set a boundary.
• Do not retaliate against someone for reporting, blocking or declining contact.

4. Sexual content and exploitation

CRÜ is an adult queer social app, but it is not a pornography or sexual-services platform. Contextual discussion about sex, relationships, identity or sexual health can be appropriate; overtly pornographic, exploitative or solicitation-focused content is not.

• No pornographic or overtly explicit sexual imagery on public or profile surfaces.
• No sexual content involving or appearing to involve a minor.
• No non-consensual intimate imagery, sexual deepfakes or threats to share intimate material.
• No trafficking, sexual exploitation or facilitation of coercive sexual activity.
• No solicitation or facilitation of commercial sexual services through CRÜ.
• Profile photos must follow CRÜ's profile-photo safety standards, including restrictions on nudity and sexual content.

5. Privacy, outing and stalking

• Do not publish another person's private contact details, address, precise location, workplace details or other sensitive information without permission.
• Do not out or threaten to out someone's sexuality, gender identity, relationship, health information or other private identity context.
• Do not stalk, track, surveil or attempt to infer a member's precise location from CRÜ activity.
• Do not share private messages, intimate material or confidential information in a way that unlawfully or seriously invades another person's privacy.

6. Authenticity and impersonation

You do not need to reveal every part of your identity publicly, but you must not use deception to harm, exploit or manipulate others.

• No impersonating another person, organiser, venue, business or CRÜ staff member.
• No deceptive profile photos or identity claims intended to facilitate fraud, harassment or exploitation.
• No coordinated fake-account networks, fabricated endorsements or manipulated engagement.

7. Threats, violence and dangerous conduct

• No credible threats, encouragement of violence or content intended to intimidate someone with violence.
• No content that meaningfully facilitates serious illegal harm, exploitation or dangerous criminal activity.
• No use of CRÜ to organise an attack, targeted confrontation or unsafe ambush of another person or group.
• Images primarily intended to threaten with weapons or serious violence may be removed.

8. Scams, spam and commercial abuse

• No phishing, payment scams, romance scams, credential theft or fraudulent fundraising.
• No mass unsolicited messaging, repetitive promotional spam or deceptive links.
• Do not buy, sell or automate fake engagement, accounts or access to CRÜ features.
• Do not use member information for scraping, lead generation or off-platform marketing without permission.

9. Happenings and offline safety

Happening listings must be materially accurate and must not be used to disguise a scam, unsafe gathering, discriminatory trap, impersonated event or other harmful activity.

• Organisers should clearly communicate material entry requirements, age restrictions, accessibility information and significant safety context they know about.
• Do not falsely claim affiliation with a venue, organiser or community group.
• Do not use an event listing to collect unnecessary sensitive information from members.
• CRÜ may hide or remove listings while a safety or authenticity concern is assessed.

Use your own judgment when meeting people or attending events offline. CRÜ cannot guarantee another person's conduct, venue conditions or event delivery.

10. Protect the app and other members

• Do not bypass blocks, safety controls, moderation decisions, feature limits, rate limits or access restrictions.
• Do not exploit bugs, distribute malware or interfere with CRÜ systems or another member's account.
• Do not scrape or systematically harvest profiles, posts, messages or other member information without permission.
• Report serious security vulnerabilities responsibly rather than exploiting them.

11. Reporting and blocking

Use CRÜ's report and block controls where available. Reports are handled as safety and moderation information and are not intended to be shown publicly to the person reported.

Give enough context for the concern to be understood, but do not create or circulate additional harmful content just to document a report. For an urgent safety issue outside CRÜ, use the appropriate local emergency or support service rather than relying on an in-app report alone.

12. How CRÜ may enforce these rules

CRÜ considers context, severity, credible risk, repetition, intent, available evidence and prior relevant conduct. Depending on the situation, action may include no action, a warning, content removal, distribution limits, feature restrictions, temporary suspension, permanent removal or other protective measures.

Some action may be automated or precautionary while a concern is assessed. CRÜ may preserve relevant records where reasonably needed for safety, abuse prevention, legal obligations or review integrity.

13. Moderation review

If you believe a moderation decision affecting your account or content was materially wrong, you can email support@cruspace.com.au with the subject “Moderation review”. Include the account or content involved and a concise explanation of what you believe should be reconsidered.

A review request does not guarantee reversal. We may limit detail where disclosure could expose another person's private report, create safety risk, enable abuse-evasion or conflict with legal obligations.

14. Changes and contact

We may update these Guidelines as CRÜ, its safety systems and community risks evolve. Material changes will be communicated where reasonably appropriate.

For safety-policy questions or a concern that cannot be handled through an in-product report, contact support@cruspace.com.au or use the Contact page.