Happening Listing Policy | CRÜ
Last updated: 19 August 2026
Happenings help you find real-world queer events and know a bit more before you go. This policy explains what CRÜ is responsible for and what stays with the organiser, venue or ticketing provider.
1. What Happenings are
Happenings help CRÜ members find real-world queer events and get useful context before deciding whether to go. CRÜ is operated by CRUSPACE PTY LTD.
Unless a listing clearly says otherwise, CRÜ helps people discover the event but is not the organiser, venue, ticketing provider or safety guarantor.
2. Where listing information comes from
Listing details may come from organisers, venues, public event pages, ticketing providers, community groups or CRÜ's review of available event information.
- Organisers are responsible for the accuracy of information they submit or confirm.
- Times, prices, locations, access details, age restrictions, entry requirements and ticket links can change.
- Members should check the organiser, venue or ticketing source before relying on material event details.
- CRÜ may edit or structure listing language for clarity, consistency, privacy, safety and product presentation without taking over responsibility for the event.
4. Listing standards
- A listing must not materially misrepresent the organiser, venue, event, price, access or entry conditions.
- A listing must not be used for a scam, impersonated event, discriminatory trap, unsafe ambush, exploitation or other conduct prohibited by the Community Guidelines.
- Organisers should not request unnecessary sensitive personal information from CRÜ members through a listing.
- Material accessibility, age, safety or entry restrictions known to the organiser should be described accurately enough for members to make an informed decision.
5. Tickets, refunds and event changes
Unless CRÜ clearly says it is handling a transaction, tickets, refunds, venue entry, cancellations, rescheduling, ticket terms and attendance conditions are handled by the organiser, venue or ticketing provider.
CRÜ may update, hide or remove a listing if we become aware that it is cancelled, materially inaccurate, unsafe, misleading, discriminatory, impersonated, scam-like, stale or privacy-invasive.
6. Privacy and event interest
Event interest can reveal sensitive community, identity, location or social-comfort context. Happening saves and private interest signals are treated as private by default unless CRÜ clearly introduces a different feature with appropriate notice and controls.
- CRÜ does not intend to publish attendee lists from private save or interest signals by default.
- Organiser tools should expose only the member information reasonably needed for the feature being provided.
- Public SEO, editorial or aggregate surfaces should avoid exposing identifiable private event-interest behaviour.
- Location information used for a Happening should be no more precise than is reasonably needed to describe or find the event.
7. Reporting a Happening
Use the available report control or contact support if a Happening appears inaccurate, unsafe, misleading, discriminatory, impersonated, scam-like, cancelled, stale, privacy-invasive or otherwise harmful to community trust.
For support by email, use support@cruspace.com.au with the subject “Happening listing concern” and include the listing title or link where possible.
8. Organiser enforcement and review
CRÜ may decline, edit, limit, hide or remove a listing and may restrict organiser access where reasonably necessary to protect members, comply with law or enforce the Terms, Organiser Terms or Community Guidelines.
An organiser can ask support to review a material listing or organiser decision. A review does not guarantee reversal and CRÜ may limit detail where disclosure would create privacy, safety, legal or abuse-evasion risk.
9. Changes and contact
CRÜ may update this policy as Happenings, organiser tools and safety requirements change. For listing-policy questions, contact support@cruspace.com.au.